Protection of Personal Data
Privacy & Cookie Policy
İçeren Food Tourism and Industry. Trade Ltd. Şti. (“Kappadoks Cave Hotel”), the basic information on the protection of personal data is given below. Kappadoks Cave Hotel, Law No. 6698 on the Protection of Personal Data (“KVKK”) m. In order to fulfill the obligation of illumination arising from 10. Kappadoks Cave Hotel reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of changes that can be made in the current legislation.
1) What is the legal basis for Kappadoks Cave Hotel to collect personal data?
There are regulations in various laws regarding the use of our customers' personal data. In the first place, the principles of protection of personal data were determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237.
On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
2) Which methods does Kappadoks Cave Hotel use to collect personal data?
The data provided by our customers who make transactions on the Kappadoks.com website or mobile applications are processed by Kappadoks Cave Hotel in accordance with the consent of our customers and the provisions of the legislation.
Kappadoks.com website, which belongs to Kappadoks Cave Hotel, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.
Kappadoks.com will collect, process, share with third parties and securely store your browsing information, in order to provide better service to its visitors and within the framework of its legal obligation, provided that it is not used outside of the purposes and scope specified in this Statement on the Protection of Personal Data.
Kappadoks.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences. Kappadoks.com in order to provide you with special promotions, promotions and marketing offers, to improve the content of the website or mobile application according to you and / or to determine your preferences; can monitor your browsing information and/or your usage history on the site.
Kappadoks.com may match the information collected from you on the site at different times or in different ways, such as information collected online and offline, and may use this information together with information obtained from other sources such as third parties.
Kappadoks.com uses session cookies and permanent cookies in its mobile application. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.
3) How Are Website Cookies Used?
Kappadoks.com website, which belongs to Kappadoks Cave Hotel, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.
Kappadoks.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences.
We use two types of cookies throughout our sites, session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies stay on your hard drive until you delete them or they expire (how long the cookies stay on your device will depend on the "lifetime" of the cookies).
Kappadoks.com cookies; It uses it to remember the choices you make and to personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open all the time, thus saving you the hassle of entering your password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.
Kappadoks.com uses it to determine how you use the website/mobile application, including where you connect to the website, what content you view on the website/mobile application, and how you use the website/mobile application, such as the duration of your visit.
Kappadoks.com website cookies also; may use "advertising technology" in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises, in order to present you with tailored advertisements. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. Kappadoks Cave Hotel is also owned by Google, Inc. It uses Google Analytics, a web analytics service provided by Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), visit: http://www.google.com/intl/en/policies/privacy/#infocollect
You can use the possibility of allowing and rejecting cookies by using the following methods;
Google Chrome: You can allow or block cookies from the "Cookies" tab by clicking the "lock mark" in the address section of your browser.
Internet Explorer: You can manage cookies in the form of "allow" or "do not allow" by clicking the security tab in the "Tools" section at the top right of your browser.
Mozilla Firefox: Click the "open menu" tab in the upper right corner of your browser. You can manage cookies by clicking the "Options" image and using the "Privacy and Security" button.
Opera: You can manage cookies from the "Cookies" section by selecting "Advanced" in the "Preferences" section of your browser.
Safari: You can manage all your cookies from the "Privacy and Security" section by selecting the "safari" tab from the "Settings" section of your phone.
In addition to the above options; You can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/ or use the "Privacy Badger" application to be informed about all cookies and to manage cookies (https://www.eff. org/en/privacybadger). If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application and mobile site, but you may not be able to access or have limited access to all functions of the website, mobile application and mobile site. Preferences regarding cookies may need to be made separately for each device from which the visitor accesses the Platform.
Click to turn off Cookies managed by Google Analytics.
Click here to manage the personalized advertising experience provided by Google.
Preferences in terms of cookies used by many companies for advertising activities can be managed through Your Online Choices.
The settings menu of the mobile device can be used to manage Cookies on mobile devices.
4) Processed Data and Collection Channels of Personal Data
It may vary and differ depending on the type and nature of the relationship between Kappadoks Cave Hotel and the data owner, the communication channels used and the purpose information mentioned.
These types of personal data, which are obtained by the data owner's declaration of information during the visit of Kappadoks Cave Hotel's websites and by using the membership form on the website, and processed in accordance with the principles in this Policy, are as follows:
Name, surname, telephone, e-mail address and other personal data contained in the forms on the website and transmitted by the users through these forms
IP address used during the visit of the website,
Date and time the website was used
Any third party website that allows you to connect to the website
Pageview statistics, viewer traffic to the website
Other activity information about your use of the website
Personal data may be requested when contacting Kappadoks Cave Hotel. Kappadoks Cave Hotel can use this collected personal data in accordance with the purposes in this policy. At the same time, personal data can be used for the development of products, services, content and advertisements.
Kappadoks.com is hosted on ihs.com.tr servers as a domain and Wix.com as a web platform, and they provide us with the online platform that allows us to offer our services to you. Your data may be stored through ihs.com.tr or Wix.com's data warehouse, databases and general applications. They store your data on secure servers behind a firewall.
a. Analytical
We use services from Google and Wix to host this website and provide analytics on usage of this website.
Google Analytics (Google Inc.)
Google Analytics, Google Inc. It is a web analytics service provided by (“Google”). Google uses the Data collected to monitor and review the use of this Website, to compile reports on its activities and to share it with other Google services.
Data collected: Cookies and Usage Data.
Check the Google Analytics Privacy Policy and Opt Out links for more details.
Wix (Wix.com, Ltd.)
Wix, Wix.com, Ltd. A platform that allows the creation, operation and hosting of a Website.
Data collected: Various Data types as specified in the service's privacy policy.
Check the Wix Privacy Policy and Cookies Used links for more details.
b. Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this website.
Facebook button and social widgets (Facebook, Inc.)
Facebook Like button and social widgets Facebook, Inc. Services that allow interaction with the Facebook social network provided by
Data collected: Cookies and Usage Data.
Check the Facebook Privacy Policy for more details.
Tripadvisor button and social widgets (Tripadvisor LLC.)
The Tripadvisor button and social widgets are services that allow interaction with the Tripadvisor social network provided by Tripadvisor LLC.
Data collected: Cookies and Usage Data.
Check the Tripadvisor Privacy Policy for more details.
Instagram button and social widgets (Facebook, Inc.)
Instagram button and social widgets, Facebook, Inc. Services that allow interaction with the social network Instagram provided by
Personal Data Collected: Cookies and Usage Data.
Check the Instagram Privacy Policy for more details.
Booking button and booking widgets (HotelRunner)
Reservation button and reservation widgets are reservation management platform provided by HotelRunner.
Collected Personal Data: Various types of Data as specified in the Service's privacy policy.
Check the HotelRunner Privacy Policy for more details.
5) For what purposes does Kappadoks Cave Hotel use personal data?
Kappadoks Cave Hotel will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.
Your personal data is used for the following purposes:
confirming the identity information of the shopper/shopper via the website/mobile applications,
to record the address and other necessary information for communication,
To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the distance sales contract and the Law on the Protection of the Consumer, and to provide the necessary information,
To arrange all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) or paper media,
To fulfill the obligations undertaken in accordance with the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of the Consumer,
To be able to provide information to public officials on matters related to public safety upon request and in accordance with the legislation,
to provide our customers with a better shopping experience, to inform our customers about our products that may be of interest to them, "taking into account the interests of our customers", to convey campaigns,
To increase customer satisfaction, to recognize our customers who shop from websites and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted institutions,
To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
To be able to evaluate customer complaints and suggestions about our services,
to fulfill our legal obligations and to use our rights arising from the current legislation,
6) How does Kappadoks Cave Hotel protect your personal data?
Personal data shared with Kappadoks Cave Hotel are under the supervision and control of Kappadoks Cave Hotel. Kappadoks Cave Hotel undertakes the responsibility as data controller to establish the necessary organization and to take and adapt the technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.
7) Does Kappadoks Cave Hotel share your personal data?
The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.
However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.
Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Kappadoks Cave Hotel is not responsible for the violations that occur in the risk area of the third party's responsibility and due to the data protection policies of the third party that receives personal data.
Your personal data is shared with the shareholders of Kappadoks Cave Hotel, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate with in order to carry out our activities, domestic/foreign persons and institutions from which we get data storage services in the cloud environment, and domestic and foreign companies with which we have an agreement to send commercial electronic messages to our customers. It can be shared with organizations abroad, the Interbank Card Center, the banks we have contracted with, various domestic and foreign agencies, advertising companies and survey companies, and other domestic/foreign third parties and related business partners within the scope of various marketing activities in order to provide you with better service and ensure customer satisfaction.
8) What are your rights arising from the Personal Data Protection Law?
In accordance with KVKK, your personal data;
a) Learning whether it has been processed or not,
b) Requesting information if processed,
c) Learning the purpose of processing and whether it is used in accordance with its purpose,
d) Knowing the third parties to whom it was transferred in the country / abroad,
e) Requesting correction if it is incomplete / incorrectly processed,
f) Requesting its deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
g) Requesting notification of the transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,
h) Objecting to the emergence of a result against you due to the analysis exclusively by automated systems,
i) We would like to remind you that you have the right to demand the compensation of the damage in case you suffer damage due to processing in violation of the KVKK.
j) Click for the application form.
9) How can I be informed of legislative changes regarding personal data?
The rights you have in accordance with the KVKK are the obligations of Kappadoks Cave Hotel. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can easily follow the updates on this page at any time.
10) How can I be sure that the data is kept up to date and correct?
In accordance with Article 4 of the KVKK, Kappadoks Cave Hotel has an obligation to keep your personal data accurate and up-to-date. In this context, in order for Kappadoks Cave Hotel to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data with Kappadoks Cave Hotel. If your data is changed in any way, we ask you to update your data by contacting us through the communication channels listed below.
11) Would you like to ask Kappadoks Cave Hotel a question about your personal data?
You can reach us at any time via the info@kappadoks.com e-mail address for any questions and comments regarding your personal data.
Kappadoks.com